Open roles
Operations
Junior customer experience manager
Wano was founded under the belief that a world where you could conveniently send and receive money with anyone, regardless of their location, currency or identity is fundamentally better than one where we can't.
We are looking for a junior customer experience manager to help interact with our new and existing customers in real-time as they send and receive money with Wano. You will be working with other customer experience managers and directly with the CEO to simplify the user experience of our products for customers.
Responsibilities
Come up with highly creative ways to simplify real-time customer experience.
Great sense of ownership and ability to think from first-principles.
Partake in product reviews and give actionable feedback.
Make it easy for customers to interact with our platform.
Required Skills:
Proficiency in constructing English precisely and correctly.
You have experience working with a laptop
You have a basic understanding of bitcoin and stable-coin.
You have a very good understanding of how to think like a customer and empathise with them.
You’re passionate about doing meaningful work for humanity.
Preferred Experience:
Ability to think outside the box.
Prior experience working with a startup team.
Why Join Us?
Do something meaningful for humanity. Be a part of creating the easiest way to send and receive money with anyone on earth 🌍
A fully distributed team that doesn't care about your location or identity.
Access to training courses for blockchain, design, product, operations and other relevant professional development areas.
Great career development opportunities in a growing company 🚀
USD based salary and Wano shares/stock equity allocation.
Health insurance ⚕️
Get reimbursed for books or courses you buy and complete.
100% Remote-Friendly.
Apply for this role
Open roles
Operations
Junior customer experience manager
Wano was founded under the belief that a world where you could conveniently send and receive money with anyone, regardless of their location, currency or identity is fundamentally better than one where we can't.
We are looking for a junior customer experience manager to help interact with our new and existing customers in real-time as they send and receive money with Wano. You will be working with other customer experience managers and directly with the CEO to simplify the user experience of our products for customers.
Responsibilities
Come up with highly creative ways to simplify real-time customer experience.
Great sense of ownership and ability to think from first-principles.
Partake in product reviews and give actionable feedback.
Make it easy for customers to interact with our platform.
Required Skills:
Proficiency in writing English precisely and correctly
You have experience working with a laptop
You have a basic understanding of bitcoin and stable-coin
You have a very good understanding of how to think like a customer and empathise with them.
You’re passionate about doing meaningful work for humanity.
Preferred Experience:
Ability to think outside the box.
Prior experience working with startup team.
Why Join Us?
Do something meaningful for humanity. Be a part of creating the easiest way to send and receive money with anyone on earth 🌍
A fully distributed team that doesn't care about your location or identity.
Access to training courses for blockchain, design, product, operations and other relevant professional development areas.
Great career development opportunities in a growing company 🚀
USD based salary and Wano shares/stock equity allocation.
Health insurance ⚕️
Get reimbursed for books or courses you buy and complete.
100% Remote-Friendly.
Apply for this role
Open roles
Operations
Junior customer experience manager
Wano was founded under the belief that a world where you could conveniently send and receive money with anyone, regardless of their location, currency or identity is fundamentally better than one where we can't.
We are looking for a junior customer experience manager to help interact with our new and existing customers in real-time as they send and receive money with Wano. You will be working with other customer experience managers and directly with the CEO to simplify the user experience of our products for customers.
Responsibilities
Come up with highly creative ways to simplify real-time customer experience.
Great sense of ownership and ability to think from first-principles.
Partake in product reviews and give actionable feedback.
Make it easy for customers to interact with our platform.
Required Skills:
Proficiency in writing English precisely and correctly
You have experience working with a laptop
You have a basic understanding of bitcoin and stable-coin
You have a very good understanding of how to think like a customer and empathise with them.
You’re passionate about doing meaningful work for humanity.
Preferred Experience:
Ability to think outside the box.
Prior experience working with a startup team.
Why Join Us?
Do something meaningful for humanity. Be a part of creating the easiest way to send and receive money with anyone on earth 🌍
A fully distributed team that doesn't care about your location or identity.
Access to training courses for blockchain, design, product, operations and other relevant professional development areas.
Great career development opportunities in a growing company 🚀
USD based salary and Wano shares/stock equity allocation.
Health insurance ⚕️
Get reimbursed for books or courses you buy and complete.
100% Remote-Friendly.
Apply for this role